Designed for daily interaction with customers within a retail banking environment, ETHIX-Branch can provide tellers with a platform and a range of back-office functions, all via the Intranet. As the branch of any bank is the most efficient channel for selling and providing customer services, ETHIX-Branch allows banking personnel to focus directly on customer needs.
ETHIX-Branch has evolved into a Smart Client design utilizing a Services Enabled, .NET-based architecture both between the client and the business tier, and also internally within the client. It is designed to meet the needs of the front office, back office and customer services operations.
ETHIX-Branch is an application suite for retail banking providing smart user interface and high compliance features. Get the benefits and widen your customer network:
- Reduced costs and improved service
By automating common functions including opening an account, entering a change of address or processing a loan payment, ETHIX-Branch can improve both productivity and quality of service.
- A highly configurable solution
ETHIX-Branch is designed to integrate with any third party or core banking system. This feature can provide a bank with the valuable benefit of achieving a balance between revenue, cost, and customer loyalty. A highly flexible solution Easily customized and highly flexible, ETHIX-Branch can economically support small branches as well as large full-service outlets. Offering a high return on investment, ETHIX-Branch provides a comprehensive range of functions as well as adaptable implementation.
- Automate branch processes
ETHIX-Branch offers banking personnel a comprehensive and user-friendly interface for use with the customer. The system can give instant access to product information required for effective selling as well as details on key customer parameters. This helps to select the right product for the customer which increases productivity and improves service.
ETHIX-Branch main modules
1. Customer service repository (CSR) CSR helps teller to provide the customer with all required branch-related services, which will contribute in maintaining a satisfied customer through the wide range of services provided.
2. Teller Business Station ETHIX-Branch Teller application includes foundation features and functions to support those activities typically performed by a branch Teller and customer service representatives.