ITS, a Platinum level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle Database and Oracle Database Performance Tuning. To achieve a Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, ITS has been recognized by Oracle for its expertise in delivering services specifically around Oracle Database and Oracle Database Performance Tuning through competency development, business results and proven success.
achievement is a verification of our commitment to the Oracle product
portfolio, and we welcome the opportunity to showcase
our product knowledge and expertise through the Oracle PartnerNetwork Specialized
Program,” said Khaled Faraj Al-Saeid, ITS Managing Director and General
Manager. “This program gives our customers the visibility and confidence to
select a partner with proven Oracle experience, strong references, and
virtually seamless support services.”
Al-Saeid adds: “The Oracle Database Specialization adds a valuable dimension to
our banking solutions portfolio which is based on the Oracle product portfolio.
Our ability to provide customers with enhanced offerings and skills matched
specifically to customers' requirements differentiates us in the marketplace.”
“ITS has proven the knowledge and experience to meet high standards, offer
ideal service and help ensure customer satisfaction – all of which are required
to achieve these Specializations. In addition, ITS proves its continuous
achievements by receiving two consecutive Oracle PartnerNetwork awards as
ISV Partner of the Year for 2010 and Database Partner of Year for 2011,” said
Abdulrahman Al-Thuhaiban, Oracle VP ME&Africa .
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's
partner program that provides partners with tools to better develop, sell and
implement Oracle solutions. OPN Specialized offers resources to train and
support specialized knowledge of Oracle products and solutions and has evolved
to recognize Oracle's growing product portfolio, partner base and business
opportunity. Key to the latest enhancements to OPN is the ability for partners
to differentiate through Specializations. Specializations are achieved through
competency development, business results, expertise and proven success.
COVID-19 has seen the banking and financial services industry witness unprecedented challenges and transformation as banks and financial institutions implement rapid adaptation measures and place a stronger focus on digital presence as more customers go online to conduct their banking and financial services during the pandemic. The pandemic has accelerated the digital transformation that was happening in the retail banking and financial sectors pre-COVID-19. Banks and financial institutions are fast leveraging disruptive technologies, not just to deliver exceptional banking and financial experiences but also to operate more effectively and efficiently.
Smarter Banking ApplicationsYour online bank account should suit today’s connected lifestyle, and that means a strong mobile app with a wide range of features for on the go banking. In addition to basic features such as viewing account balance and conducting online bill payments, your mobile banking app should allow mobile check deposits, by simply snapping a photo of the check with your phone– yes this has become mainstream now – as well as a host of other great new features, that can really take your online banking experience to a whole new level. Here are a few to look out for when choosing your new online bank:Voice-Activated Virtual AssistantsSome banks are now using artificial intelligence for virtual customer service 24 / 7. Instead of customers having to call a customer service center, these virtual assistants provide immediate help for various banking tasks whenever customers need it, night or day. Although chatbot functionality is limited, it’s great for quick answers to routine inquiries or limited interactions and banks are continuing to develop more sophisticated AI-powered options for enhancing customer service and helping customers manage their accounts.
ITS: Strategic Partner for Digital TransformationITS flagship solution, ETHIX, remains an integral part of KFH's strategic plans to gain a higher market share and provide better services to their customers. The Bank has leveraged ITS technological solutions to support their digitalization journey since 2009 and continues to upgrade its IT infrastructure in line with a digital strategy that focuses on digital transformation process and technology-based growth.
We are finding solutions to tomorrow’s challenges because the NEXT GENERATION OF PAYMENT TECHNOLOGYis here, and it is now!